Payment Policy

Welcome to The Brand Things. This Payment Policy explains the terms related to payments made on our website.

1. Accepted Payment Methods

We accept payments through the following methods:

UPI

Debit Cards

Credit Cards

Net Banking

Wallets (if available)

Cash on Delivery (if applicable)

All payments are processed through secure and trusted payment gateway providers.

2. Payment Confirmation

Orders will be processed only after successful payment confirmation.

Customers will receive an order confirmation once the payment has been successfully received.

If payment fails or remains pending, the order may not be processed.

3. Pricing

All prices displayed on our website are in Indian Rupees (INR).

Prices include applicable taxes unless stated otherwise.

We reserve the right to change product prices without prior notice.

4. Failed Transactions

If an amount is deducted from your account but the order is not confirmed:

The payment gateway or bank usually reverses the amount automatically within 5–7 business days.

If the refund is delayed, please contact your bank or payment provider first.

You may also contact our support team for assistance.

5. Cash on Delivery (COD)

If Cash on Delivery is available:

Customers must provide accurate shipping details.

Orders may be cancelled if delivery attempts fail due to incorrect information.

We reserve the right to restrict COD service for certain locations or orders.

6. Fraud Prevention

To protect customers and our business:

We reserve the right to verify payment details before processing an order.

Suspicious, fraudulent, or unauthorized transactions may be cancelled without prior notice.

7. Refunds

Approved refunds will be processed according to our Refund Policy.

Online payment refunds are generally credited to the original payment method within 5–10 business days.

Refund processing times may vary depending on the bank or payment provider.

8. Payment Security

We do not store sensitive payment information such as:

Card Numbers

CVV Numbers

UPI PINs

Internet Banking Passwords

All payment transactions are processed through secure payment gateways using industry-standard security measures.

9. Contact Us

For any payment-related questions or concerns, please contact:

The Brand Things

📞 Phone: +91 7770095467

📧 Email: mominumar5767@gmail.com